top of page

Shop policies

CAN I CANCEL OR MODIFY MY ORDER?

If you would like to cancel or modify your order in any way, please contact us to aroma4480@gmail.com

RETURNS:

We gladly accept returns.
Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Custom or personalized orders can't be returned.

HOW CAN I CHECK THE STATUS OF MY ORDER?


Please visit the ORDER STATUS section of our site or, if you are a registered user, you may log into your account and go to the my orders section to check the status of your order.


ITEM(S) IN MY ORDER ARE DAMAGED/MISSING. WHAT SHOULD I DO?


Great care is taken when packing your order, but on rare occasions an item may have been missed. If any part of your order is missing, please contact us within 24 hours of receiving your order so we can find a solution for you!


IS MY CREDIT CARD AND PERSONAL INFORMATION SECURE WHEN I ORDER FROM YOUR SITE?


Here at aroma4480.com, it is our top priority to ensure your personal information is secure! To do this we employ the best security available on the net for transmitting your personal information: SSL safeguards your information and guarantees your privacy while ordering through our site. You can see SSL is being employed by the lock icon at the bottom of your screen and the 'https' in the address bar, as opposed to the 'http' that is normally there.


WHAT PAYMENT OPTIONS DO YOU ACCEPT?


We accept Visa, Mastercard, American Express, discover card and Paypal as valid payment options. All orders must be placed online.

SHIPPING

Please know we are really proud to be processing all shipments in-house from Florida. We take a lot of care and extra steps to ensure safe delivery of our awesome goods to our customers (thank you!!). We definitely strive for perfection and welcome your feedback about your experience receiving our products so we can find ways to improve our operation.

Orders are generally processed within 1-3 business days.

FREE SHIPPING ON ORDERS $39+ 

bottom of page